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FAQs
Got questions? We've got answers!! Check out the questions that get asked the most down below. If they don't cover what you need to know, please get in touch.
Saturday 8th February 2025
10:00-17:00*
(Board Game Zone in the main foyer stays open til 1am.)
Sunday 9th February 2025
10:00-17:00*
*Early/late access to the tournament halls will be granted to tournament ticket holders where required.
If you are playing in a tournament, you may be able to, or be required to, arrive earlier that 10am. Please refer to your event pack or tournament organiser for details.
Yes.
General Admission tickets will be available on the door, but at a higher price.
Tournament tickets must be purchased in advance.
VIP Upgrades and other ticketed attractions and events are limited, so depend on space and availability.No. You'll be emailed a new ticket (free of charge) to use on the day.
Send us a message via our Contact Form and we'll be in touch with details.
Tournament tickets can be refunded within 28 days of the purchase date.
General Admission and VIP Upgrade tickets are non-refundable. This does not affect your statutory rights.
Please message us via our Contact Form with any questions.